Week 24 - Talking to experts when you’re not an expert 🤓 🥸
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You’re never the expert 🙅🏻♀️(but sometimes you’re really not) As a researcher you quickly learn that the best way to get good quality insight is to accept that in any topic the participant is the expert of their experience, however close you are to it or how much you know about it. It does happen often that you talk with people about things that you might hold more of an expertise on (e.g. digital products) but you should never exercise that advantage, so that the participant feels comfortable to share thoughts and painpoints.
Week 24 - Talking to experts when you’re not an expert 🤓 🥸
Week 24 - Talking to experts when you’re not…
Week 24 - Talking to experts when you’re not an expert 🤓 🥸
You’re never the expert 🙅🏻♀️(but sometimes you’re really not) As a researcher you quickly learn that the best way to get good quality insight is to accept that in any topic the participant is the expert of their experience, however close you are to it or how much you know about it. It does happen often that you talk with people about things that you might hold more of an expertise on (e.g. digital products) but you should never exercise that advantage, so that the participant feels comfortable to share thoughts and painpoints.